Responsible Gaming at 7r7

Our Responsible Gaming Principles

7r7 serves Bangladeshi players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. Our platform is designed to be enjoyable — but we understand that for some players, gambling can stop being fun and start causing harm. That is why 7r7 maintains a robust responsible gaming framework covering age verification, deposit controls, session management, self-exclusion, and direct access to support.

All of the tools described on this page are available to every registered 7r7 account holder. They are free to use, easy to activate, and cannot be reversed immediately — a deliberate design choice that ensures your limits actually protect you when you need them most.

Age Restriction — 21+ Only

If you are a parent or guardian and you suspect that a person under 21 in your household has accessed or created a 7r7 account, please contact our support team immediately. We will investigate the matter and take appropriate action, including permanent closure of the account and full return of any deposited funds attributable to the minor where technically possible.

We also strongly recommend that parents and guardians install parental control software on shared devices and keep login credentials private to prevent underage access to gambling platforms, including 7r7.

Player Protection Tools

The following tools are available inside every 7r7 account. To activate any of them, log in and visit the Responsible Gaming section of your account settings, or contact our support team directly.

Recognising Warning Signs

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following are common signs that gambling may be moving from entertainment to a harmful activity.

• 💸 Spending more money on gambling than you originally intended, or chasing losses by placing larger bets to recover previous losses.
• ⏳ Spending significantly more time gambling than you planned, or feeling that sessions are difficult to end even when you want to stop.
• 😟 Feeling anxious, irritable, or restless when you are not gambling, or when you try to reduce or stop gambling activity.
• 🙈 Hiding your gambling activity from family members, friends, or colleagues, or lying about how much time or money you spend on gambling.
• 🏦 Borrowing money, selling possessions, or neglecting essential bills and financial obligations in order to fund gambling activity.
• 💭 Gambling dominating your thoughts throughout the day — thinking about past sessions, planning future bets, or calculating odds when you should be focusing on other things.
• 😔 Experiencing persistent feelings of guilt, shame, depression, or hopelessness that you associate with your gambling behaviour.
• 🔄 Repeatedly making promises to yourself or others to stop or reduce gambling, but finding yourself unable to follow through.

How to Get Help

If you feel that your gambling has become a problem — or if someone you care about is struggling — 7r7 encourages you to take action promptly. The earlier a gambling problem is addressed, the easier it is to manage. There is no stigma in asking for support, and you do not need to be in crisis to reach out.

The most direct step you can take right now is to contact the 7r7 support team. Our team can activate a time-out or self-exclusion on your account within the same business day, help you understand your account activity and financial history, and provide guidance on the responsible gaming tools available to you. All support interactions related to responsible gaming are handled with complete confidentiality.

Steps to Request Support from 7r7

1. Email 7r7 support at the address shown in the footer of this page. Use the subject line "Responsible Gaming Support" or "Self-Exclusion Request" so your message is routed to the correct team.
2. Include your registered mobile number and the type of help you need — for example, activating a deposit limit, requesting a time-out, or initiating a full self-exclusion.
3. The 7r7 responsible gaming team will acknowledge your request by email and confirm the action taken, including the effective date and duration of any restriction applied.
4. If you have requested self-exclusion, you will receive a confirmation that your account has been locked and that all marketing communications have been disabled. No further promotional contact will be made.
5. If you would like to discuss your account activity or review your transaction history before making a decision, request this in the same email and our team will prepare a summary for you.

Tips for Healthy Play

Even if you do not feel you have a gambling problem, these simple habits can help ensure that 7r7 remains a source of entertainment and never a source of stress.

• ✅ Set a strict budget before you start each session and treat it as money spent on entertainment — not an investment you expect to recover.
• ✅ Use 7r7's deposit limit feature to enforce your budget automatically, removing the temptation to top up when your funds run low.
• ✅ Take regular breaks during sessions. Step away from the screen, have a glass of water, and check in with how you are feeling before continuing.
• ✅ Never gamble when you are emotionally distressed, under the influence of alcohol, or feeling financial pressure. These states impair judgment and increase the risk of chasing losses.
• ✅ Keep gambling in proportion to your other leisure activities. If 7r7 is starting to crowd out time with family, friends, or work, that is a sign to pull back.
• ✅ Celebrate wins without immediately reinvesting them. Withdraw your winnings occasionally and enjoy them outside the platform — this reinforces that gambling has real-world value only when balanced properly.